* formal and legal aspects of cooperation with volunteers i.e. legal regulations, agreements, personal data protection that is everything you need to know to responsibly and according to law engage volunteers in activities of your organisation
* practical aspects of cooperation with volunteers i.e. effective recruitment, useful tools in managing a team of volunteers, using new technologies and in planning and organising activities
* relational side of cooperation with volunteers i.e. good communication, caring for resources of everyone involved in volunteering, maintaining good relations also in hard and stressing conditions, development of competencies